Our industry is changing very quickly. It is challenging for the patient, the doctor, and her staff to keep pace with the changes.
Dr. Boone has hired and maintained an excellent, smart and caring staff. She asks that everyone be respected and treated with patience and compassion.
Medical Front Desk Coordinator
As the front desk coordinator, Madison greets patients upon arrival and gathers all information that is necessary to insure your insurance company will pay your bill. She schedules appointments and helps direct the calls to either: billing, the medical assistants, or the office manager. Upon check-out, she schedules follow-up appointments and collects the money due at the time of service. Madison helps the patient to understand their benefits prior to being seen, if requested.
Billing and Coding Manager
Beth has 30 years experience in Medical Billing, coding and collection. She loves the challenge of navigating the insurance system and is passionate about helping people understand their insurance benefits. Beth is in charge of medical records requests, pre-authorizations, and the timely collection for all services. She also helps patients coordinate their insurance benefits as well as resolve any of their billing needs.
Elizabeth brings over 20 years of urology experience as a medical assistant. Her skill set includes performing Urodynamic testing, bladder ultrasounds, administering injections, patient instruction on self catheterization and Foley catheter placement. She assists Dr. Boone with all office procedures such as cystoscopy, bladder Botox injections and percutaneous nerve evaluation and other minor office procedures. She is a dedicated liaison between the patient and Dr. Boone. Her goal is to always quickly call the patient with any information involving their care. Elizabeth is warm, compassionate and extremely caring. Her true passion for helping other people shines when she is caring for our patients.
Trena brings a wealth of experience to our office. She speaks Mandarin
Angi bring many years of urology experience to our office Angi’s spanish will be a great benefit to our patients.
Jesse has a BBA in business administration. He handles the Accounting, Management and IT functions of the office. He works with all of the employees to keep the office running as smoothly as possible.